Putting Our Customers First
Our customers receive peace of mind knowing that we’re always here when they need us. Regardless of the situation, there is a dedicated support or account resource ready to help.
How We Are Here for You
- Centralized contact and local account management available via national account management teams, local branch account management teams, branch contacts, and the Loomis Customer Contact Center.
- Transition and implementation support is in place to assist and alleviate issues during transitions to Loomis services, whether you are new to the industry or just new to Loomis.
- Our customer support infrastructure is built on technology. With an extensive in-house IT and development team, we have the means to develop proprietary platforms to manage and improve how we service our customers.
- In the case of man-made of natural disasters, we maintain constant lines of communication with customers through the activation of our Business Continuity Plan.