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Customer Support

Get in touch with us via phone or email to receive assistance with products and services.

  • ATM Dispatch
  • SafePoint Support
  • Secure Logistics
  • Transaction Report

With nearly 200 locations across the U.S., you’re bound to find a Loomis branch near you.

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Emergency Alerts

In the event of an emergency that affects Loomis routes, please refer to our emergency alert map, which highlights regions impacted by delays and loss of service.

Emergency Alert Details

New - Ontario, CA

October 12, 2017, 1:25 PM CST CST

Locations Impacted



On Thursday, October 12, 2017 the Loomis, Ontario Branch, is experiencing service delays due to local fires in Orange County. Areas being impacted are Anaheim, Laguna Nigel, Laguna Hills, Mission Viejo and San Juan Capistrano. Status of Transport Operations: Up to 2 hour delays. For questions or concerns please contact the Ontario Branch at 909-947-9797 Please direct inquiries to Gunther Johnston at 909-210-8937. Locations Affected: Ontario, CA

Updated - Richmond, CA

October 12, 2017, 11:56 AM CST CST

Locations Impacted

Richmond CA


On Thursday, October 12, 2017 the Loomis, Richmond Branch, continues to experience service delays and cancellations in the North Bay areas of Napa and Sonoma Counties due to the fires, evacuations road closures. Status of Transport Operations: Service cancellatioins and delays. Status of Cash Management Services: Business as usual. Please direct inquiries to Robert Colgin at 909-418-0840. UPDATED - Locations Affected: Richmond, CA