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Customer Support

Get in touch with us via phone or email to receive assistance with products and services.

  • ATM Dispatch
  • SafePoint Support
  • Secure Logistics
  • Transaction Report

With nearly 200 locations across the U.S., you’re bound to find a Loomis branch near you.

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New to Loomis? Submit an online request and we will have a representative contact you.

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Emergency Alerts

In the event of an emergency that affects Loomis routes, please refer to our emergency alert map, which highlights regions impacted by delays and loss of service.

Emergency Alert Details

Updated - Lake Charles, LA

September 19, 2020, 8:11 AM CST CST

Locations Impacted

Lake Charles


Service area recovery continues; hazardous conditions remain. Status of Transport Operations: Limited. Status of Cash Management Services: Scheduled closure until Monday September 21, 2020. Please direct inquiries to Donna Stevens at 337-476-9516. UPDATED - Locations Affected: Lake Charles, LA

Updated - Pensacola, FL

September 18, 2020, 7:40 AM CST CST

Locations Impacted



Many still without power from Mobile, AL to Fort Walton Beach, FL. Many roads are impassable due to flooding and downed trees. Status of Transport Operations: Business as usual in all areas that are accessible and have electricity. Status of Cash Management Services: Business as usual. Please direct inquiries to Michael Smith at (850) 969-0233. UPDATED - Locations Affected: Pensacola, FL